Support

Find an answer or email us.

Help with installation, file rules, browser protection, accounts, and updates.

Email support

Tell us what went wrong.

Include the OpenWithGuard version shown in the sidebar and your Windows version.

Email [email protected]
Getting started

Install and create a rule

Download the installer, approve the administrator prompt, then choose a file type and application.

Installation guide →
File rules

A file opens in the wrong app

Edit the existing rule, select the intended application, and save it again.

How rules work →
Browser protection

Links use another browser

Open Browser Protection and select the browser registered on your PC.

Browser protection →
Updates

A download icon appeared

The update is ready. Select the icon beside the installed version when you want to install it.

How updates work →
Account

Google sign-in questions

Google Sign-In is used for basic account identity only. OpenWithGuard does not request Gmail or Drive access.

Google data details →
Privacy

What stays on my PC?

Protection rules, selected apps, preferences, and bounded activity remain local to your device.

Privacy Policy →

Common questions

Before you contact support.

Why does the installer request administrator approval?

OpenWithGuard installs protection components that must be available to Windows processes.

Can I pause protection?

Yes. Individual rules can be paused or removed, and global protection can be turned off.

Does OpenWithGuard upload my files?

No. File contents are not uploaded to provide association protection.

Where can I find my version?

The installed version appears at the bottom of the application sidebar.